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We want you to be happy with your order! If for some reason you are not satisfied, please contact us within 48 hours of delivery to arrange for a return. Please note we can only accept returns of unopened and unused products.
- Custom and personalized products are non-returnable and non-refundable.
- In the unlikely event of an error with your order on our part, please notify us within 48 hours of delivery. We will happily arrange for a replacement or a refund. Replacements will be shipped at our expense via the original shipping method you selected.
Refunds for the cost of the product will be issued once California Lustre has received the unopened and unused product. Unfortunately we cannot refund original shipping charges or cover the cost of return shipping.